Terms of Service

Overview

This website is operated by LuxMercury. Throughout the site, the terms “we”, “us”, and “our” refer to LuxMercury. LuxMercury offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - AUTHENTICITY GUARANTEE

All products listed on LuxMercury are carefully authenticated by our team of experts to ensure their originality. We guarantee that all items sold on our website are 100% genuine. If a buyer suspects otherwise, they must contact us within 7 days of receiving the product with sufficient proof. We reserve the right to request an independent authentication review to resolve disputes.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or destructive code.

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 3 - PRODUCT DESCRIPTIONS

We strive to ensure that all descriptions of products, including their condition and measurements, are accurate. However, as pre-owned luxury goods, minor imperfections are to be expected. All items are sold in as-is condition, and returns are only accepted under our Returns Policy.

Colors and images of products may vary slightly due to screen settings. It is the responsibility of the customer to carefully review descriptions and images before purchasing.

SECTION 4 - SHIPPING AND DELIVERY

We aim to ship orders promptly and provide tracking details once items are dispatched. Shipping timelines may vary based on geographic location and courier services. LuxMercury is not responsible for delays caused by the courier or customs clearance.

Customers are responsible for ensuring that the shipping address provided is correct. LuxMercury cannot be held liable for packages delivered to incorrect or incomplete addresses provided by the customer.

SECTION 5 - RETURNS AND REFUNDS

Returns are accepted under the following conditions:

  1. Items must be returned in the same condition as received, including all packaging, tags, and accessories.

  2. Returns must be initiated within 7 days of delivery. To initiate a return, contact us at usamercuryluxury@gmail.com.

  3. Items identified as “final sale” or “non-refundable” are not eligible for returns or refunds.

Refunds will be processed once the item has been inspected and approved. Original shipping fees are non-refundable, and return shipping costs are the responsibility of the buyer.

SECTION 6 - PAYMENT TERMS

All transactions are conducted securely via third-party payment gateways. LuxMercury does not store payment details on our servers. By submitting payment, you agree to abide by the terms of the payment processor.

Prices are subject to change without notice. Discounts, promotions, and sales are time-sensitive and cannot be retroactively applied.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all transactions. It is your responsibility to promptly update your account and other information, including email address and payment details, to ensure successful transactions.

SECTION 8 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The products and services provided are sold “as-is” without warranties of any kind, except as explicitly stated.

In no event shall LuxMercury, its directors, employees, affiliates, or service providers be liable for any injury, loss, claim, or damages resulting from the use of our services or products, except as required by law.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: usamercuryluxury@gmail.com

We reserve the right to update these Terms of Service at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.